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Position: Kitchen Manager (Full-Time)

Location: Bricktown Brewery – Branson, MO.

Salary: $60,000–$65,000, dependent on experience

Summary:

Provide exceptional guest experiences every visit through direction and leadership of all kitchen team members to ensure high-quality food is prepared and served in a timely manner from a clean and sanitized kitchen.

Reports To: General Manager

Essential Duties & Responsibilities:

Ensure food items are prepared according to company standards for quality, consistency, timeliness, and guest specifications.
Interview, hire, train, evaluate, and coach kitchen team members in food production principles and best practices.
Partner with the Culinary Department to successfully roll out menu changes.
Conduct daily food audits by checking flavor, appearance, consistency, and temperature.
Schedule kitchen team members based on business forecasts and predetermined budgets on a weekly basis, and assign daily responsibilities for each kitchen area.
Control food costs by establishing purchasing specifications, conducting weekly inventory through Ctuit, utilizing inventory control systems, maintaining product storage requirements, following standardized recipes, and implementing waste control procedures.
Ensure compliance with all health department standards for safe food handling and prepare food according to company procedures, time guidelines, and guest specifications.
Ensure all equipment is operated safely by team members and that OSHA regulations are followed.
Sign off on BOH team members at the end of their shifts.
Attend and participate in weekly manager meetings and communicate team member issues or concerns through manager meetings and/or the digital manager log.
Perform other duties as assigned by Regional Management, the General Manager, or Operations Leadership.

Knowledge, Skills & Abilities:

Knowledge of guest service principles and processes, including active listening, guest needs assessment, service standards, and guest satisfaction.
Effective communication skills.
Knowledge of menu items and proper food preparation techniques.
Strong coaching and performance management skills with the ability to motivate, develop, and direct team members.
Ability to analyze information and manage financial performance through budgeting, P&L comprehension, math skills, and reading comprehension.
Ability to make sound decisions in a fast-paced environment.
Working knowledge of restaurant equipment and local and national health codes.
Strong time management skills with the ability to manage personal time and the time of others.
Proficiency with Ctuit, Aloha POS, Excel, Word, Chef Pad, and Outlook.

Education & Experience:

Minimum of 2 years of restaurant experience required.
Minimum of 1 year of restaurant management experience preferred.
Must be at least 21 years of age.

Performance Standards:

Meets all company service standards.
Ensures all BOH team members:
- Consistently practice safe food handling.
- Prepare recipes according to Bricktown Brewery specifications.
- Read and accurately follow instructions.
- Prepare menu items within established time standards.
- Adhere to cleanliness and sanitation guidelines.
- Understand temperature danger zones and proper food storage hierarchy (ServSafe or equivalent).
Adheres to all company policies and procedures, including appearance standards.
Maintains an upbeat and professional attitude with guests and team members.
Completes all required certifications and validations (LTOs, new menu training, etc.).
Maintains prompt and regular attendance.
Coaches and addresses team members who do not meet performance expectations.

Physical Requirements:

Stand and/or walk for up to 10 hours.
Maintain constant communication with kitchen staff and FOH management.
Perform effectively in a fast-paced, high-pressure environment while maintaining quality and speed standards.
Lift and carry boxes, sacks, and products weighing up to 50 pounds from floor level to above the waist for approximately 20 feet, including occasional stair use.

Training Requirements:

Successfully complete all hourly position validations, including required company training (safety, systems, and menu knowledge), and obtain required alcohol and food safety certifications (ServSafe and/or other state-required certifications) within 60 days of employment.
Successfully complete the Bricktown Brewery Manager-in-Training program at the assigned restaurant or a nearby location.

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